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PRIVACY POLICY

ProCare Building Solutions respects your privacy and is committed to protecting the personal information you provide through our website and our services. This Privacy Policy describes how we collect, use, and disclose your information when you visit our site or engage with our contractor services.  By using our Site or services, you agree to the terms of this Privacy Policy.


Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Home or job site address
  • Details related to service requests (e.g., types of work, timelines, budgets)
  • Photos or videos of service areas (if submitted or captured during an estimate or job)
  • Payment details (processed via secure third-party processors)
     

Non-Personal Information:

  • IP address
  • Browser type and version
  • Pages visited, time spent, and referring websites
     

How We Use Your Information

We use your information to:

  • Provide estimates, schedule, and complete contractor services
  • Communicate with you about your service request or project
  • Send appointment reminders or updates
  • Improve our website and customer experience
  • Process payments and invoices
  • Comply with legal or regulatory requirements
  • Send marketing communications (if you’ve opted in)
     

How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Trusted subcontractors or technicians working on your project
  • Payment processors (e.g., Stripe, Square)
  • Customer relationship management tools or email service providers
  • Regulatory or legal authorities if required by law
     

All vendors we partner with are expected to uphold strict confidentiality and data protection standards.


Cookies and Tracking Technologies

We may use cookies or similar technologies for:

  • Website performance tracking
  • Analytics 
  • Marketing and retargeting campaigns
     

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is entirely secure.


Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law (e.g., tax or warranty documentation).


Third-Party Links

Our website may contain links to third-party websites (e.g., reviews, partners, or product suppliers). We are not responsible for their content or privacy practices.


Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the date of revision.


Contact Us

For questions about this Privacy Policy or your personal data, contact:

ProCare Building Solutions
Email:   charlie@procarebuildingsolutions.com



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